If there’s a cross mark through the speaker icon in the address bar of the tab, click on it and then click on Always allow sound on and click Done. If it’s muted, you’ll see an Unmute site option. Make sure the page is not muted by right-clicking on its tab. Ensure the Allow sites to play sound (recommended) option is enabled in the Chrome sound settings ( chrome://settings/content/sound.). On many devices, there should be an audible click when pushing them inside your device. Check to make sure the headphones are correctly plugged in. If the general steps for fixing the “sound not working” issue didn’t help, here are some of the most common fixes for Chromebook users: How to Fix Sound Not Working on Chromebook? If other browsers have sound with the same website, then it isn’t the website or your computer hardware. Of course, you should also check your audio hardware and Bluetooth settings as well. Or, from a Mac (Go to Finder and drag Chrome to the trash can). Re-install Chrome by completely removing it from the PC (via Control Panel, then Uninstall a program) and installing it again. Inside Chrome, go to Settings > Advanced > Reset this will reset your Chrome settings. Delete and reinstall all other extensions and check for sound after going over each one. Go to chrome://extensions and disable the Pepper Flash extension if it’s there. 
Make sure that Chrome isn’t muted and its volume isn’t turned too low in the Volume Mixer.Open Settings in Chrome, go to Advanced, Clean up computer, then Find. Clear cookies and the cache in Chrome by clicking on the three dots at the top right-hand corner, then More tools > Clear browsing data, and then All time > Clear data.If there’s an update available, the Update Chrome message will appear when clicking on the three vertical dots in the top right-hand corner of the screen. Make sure the latest version of Chrome is running.If muted, you’ll see an Unmute site option. Refresh the current Chrome tab not playing sound.Play sound in another browser this will help determine the origin of the problem.Try these fixes to get your sound working: If the solution above didn’t solve your sound issues, there are more options that might. Further Sound Troubleshooting the Chrome Browser
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